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Moon Palace Cancun

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Hotel
4 star
North America
Mexico
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, 77500 Cancún, Q.R.
+1 800-986-5632
7 nights

Part resort, part entertainment complex, this 123-acre retreat is set on a glorious white-sand beach.

It’s lively, it has plenty of facilities for all ages and it has a wide sandy beach and warm, inviting waters – this is a Mexican all-inclusive, all-encompassing resort that’s got it all. There’s a 27-hole Jack Nicklaus designed golf course, a sizeable spa as well as a FlowRider surf simulator, teen lounge and impressive kids’ club, the facilities will keep guests of all ages entertained. Oversized swimming pools are located throughout the resort’s grounds, and restaurants and bars can be found around every corner.

The resort has been divided into three different sections – Sunrise, Nizuc and the new ‘hotel within a hotel’ Grand at Moon Palace – each with its own ambience, restaurants, bars, amenities and accommodation styles. You’ll be able to use the facilities in the the main resort (the Sunrise and Nizuc sections) free of charge, while if you wish to spend the day at the Grand section you can purchase a full or half day pass (from 01 Nov 2017). Facilities at this state-of-the-art section of the resort include a further nine pools, a theatre and kids water adventure area.

Drinking and dining is an experience in itself and the variety is impressive. Take a culinary tour of the world at a variety of buffet and à la carte restaurants which include the Brazilian eatery Arrecifes and the Italian à la carte restaurant La Trattoria.

The rooms we have chosen to feature, such as the Deluxe Resortview Rooms, are are located in the Nizuc section. For those travelling with children, the Family Deluxe Rooms are the ideal choice. Consisting of two interconnecting Superior Gardenview Rooms the room also features an Xbox 360 and DVD player with games on request as well as a special kids’ room service menu and L’Oreal Kids bath products.

Key information

South of Cancun’s Hotel Zone, between the golf course and the beach

Airport transfer time:Approx. 15 minutes from Cancun airport
Rooms:2434

Good to know

Minimum stay: 5 nights 24 Dec-03 Jan and 09-16 Apr. From Nov 2017 the facilities at the Grand at Moon Palace can be used by guests who have purchased a day pass; you can use your resort credit towards your pass or pay locally.

Accommodation information

2409 rooms and suites

Activities

• Tee off at the resort’s 27-hole golf course* • Test your surfing skills on the FlowRider surf simulator.

Dining

12 restaurants, 13 bars, 4 swim-up bars, 10 restaurants and 6 bars at the Grand at Moon Palace

What’s included

All Inclusive • All meals and drinks, including alcoholic beverages, in a choice of 14 restaurants • Minibar (soft drinks, bottled water, juices and domestic beer) and liquor dispenser containing whiskey, rum, tequila and vodka • Outdoor activities including tennis, FlowRider, mini-golf and cycling (1 hour per day) • Non-motorised watersports.

Policies of Moon Palace Cancun

Deluxe Resortview Room

Located in the Nizuc and Sunrise sections of the hotel with views of the resort. • air-conditioning • telephone • Wi-Fi • flat-screen television • telephone • balcony or terrace • coffee making facilities • minibar (restocked alternate days with soft drinks and beer) • self-service spirits • double Jacuzzi (within the room), • hairdryer and hair straighteners.

Superior Deluxe Gardenview Room

Enjoy views of beautifully manicured gardens. • air-conditioning • telephone • Wi-Fi • flat-screen television • telephone • balcony or terrace • coffee making facilities • minibar (restocked alternate days with soft drinks and beer) • self-service spirits • double Jacuzzi (within the room) • hairdryer and hair straighteners.

Superior Deluxe Oceanview Room

These rooms have Caribbean views and are located in the resort’s Sunrise section. • air-conditioning • telephone • Wi-Fi • flat-screen television • telephone • balcony or terrace • coffee making facilities • minibar (restocked alternate days with soft drinks and beer) • self-service spirits • double Jacuzzi (within the room) • hairdryer and hair straighteners.

Junior Suite Golf Course

As the name would suggest, these rooms overlook the Jack Nicklaus golf course. You will have the use of a private golf cart for your own personal use throughout your stay. • air-conditioning • kingsize bed • telephone • Wi-Fi • flat-screen television • telephone • terrace • coffee making facilities • minibar (restocked alternate days with soft drinks and beer) • double Jacuzzi (within the room) • hairdryer and hair straighteners.

Superior Deluxe Oceanfront Room

These modern rooms have panoramic Caribbean sea views and are located in the resort’s Nizuc section. • air-conditioning • telephone • Wi-Fi • flat-screen television • telephone • balcony or terrace • coffee making facilities • minibar (restocked alternate days with soft drinks and beer) • self-service spirits • double Jacuzzi (within the room) • hairdryer and hair straighteners.

Family Connection Luxury Suite (Family Deluxe Room from January 2017)

Exclusive to those travelling with children and located in the Sunrise section of the hotel these rooms are made up of two interconnecting Superior Gardenview Rooms and feature a number of entertaining amenities. • air-conditioning • telephone • Wi-Fi • flat-screen television • telephone • balcony or terrace • coffee making facilities • minibar (restocked alternate days with soft drinks/beer) • self-service spirits (adult room only) • double Jacuzzi (within the room) • Xbox 360 and games on request • DVD player and DVDs on request • Fun in the Sun Bucket Kit • kids’ special room service menu • L'Oreal Kids products

    Hotel Facilities

    Swimming pools, children’s pools, whirlpools, dive tank*, watersports marina*, spa*, fitness centre, 27-hole golf course*, 18 hole mini-golf, tennis courts, basketball and volleyball courts, surf simulator, Playroom, kids’ club, Wired teens' lounge, nightclub, bicycle hire* beauty salon*, facilities at the Grand at Moon Palace*

    Restaurants & bars

    The choice of restaurants and bars at Moon Palace Golf & Spa Resort is extensive and throughout your stay you can travel the globe without having to leave the hotel. For Asian cuisine choose between Momo - an Oriental à la carte restaurant featuring five teppanyaki tables; the poolside restaurant and bar Palapa Pelicanos where you can enjoy an international buffet at lunch and à la carte sushi for dinner. At the poolside buffet restaurant Palapa Fragata enjoy seafood dishes, head to Arrecifes for Brazilian fare or dine on mouthwatering steak dishes at Palapa Barracuda. For Caribbean cuisine choose the buffet restaurant El Caribeño and for Mexican dishes head to Riviera Maya, Los Caporales, Bugambilias or the poolside eatery Los Tacos. For those in search of Italian delights should choose between the buffet restaurants El Manglar and La Gondola and the à la carte fine dining destination La Trattoria, which is located at the golf club. Palapa Delfines is a poolside restaurant and bar which serves an international buffet for lunch and dinner while Sweet & Coffee is a coffee shop selling crepes and pastries. Drinking spots include the lobby bars in the Nizuc and Sunrise sections, the lounge bar in the d Sunrise section, the adults only Sky Bar in Sunrise section, the 19th Hole Bar at the Club House and NOIR Nightclub.

    Spa & wellness

    The Moon Palace’s spa is a tranquil, adults’ only haven offering 39 treatment rooms and a range of treatments including massages, body scrubs, wraps and facials. There is also a selection of packages to choose from, including VIP couple’s treatments, which will leave you relaxed from head to toe. Begin your spa visit with a hydrotherapy experience before retreating to your treatment room, some of which have views of the golf course or lake.

    Children's club

    The new Moon Palace ‘Playroom’ caters for children aged 0-12 and offers a fantastic range of facilities and activities including:
    • A separate room and soft play area for babies and toddlers aged 0-3
    • A soft play area with a ball pit and trampoline
    • Movie theatre
    • Catwalk area for budding stars
    • Arcade room
    • Creative play area
    • Café
    • X-Box room
    • A chill-out zone.

    For Children

    It's unsurprising that a resort of this size doesn't skimp on fantastic facilities for younger guests. As well as a wide variety of activities families can enjoy together, there's a fantastic kids' club and an equally impressive teens' club called Wired.

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